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Getting started

The basics to get you started on FLASH Coach

Run coaching sessions

All Coaches need to know to conduct every session successfully

Attend coaching sessions

What Coachees should know to make the best out of coaching

FAQs

A quick directory to questions most commonly asked by users

Recommended articles

  • First-time login

    If this is your first time logging in to FLASH ...

  • Best practices for using the GROW model

    How to set goals, realities, opportunities, and...

  • Statuses and stages in a coaching session

    How Pending Confirmation, Scheduled, Pending Ch...

  • Create a new coaching session

    How Coaches set up a new coaching session by se...

  • Roles in Flash Coach

    Learn the roles of a Coach, Coachee, Coordinato...

Browse categories

  • Account management

    How to log in, set up and manage your account

  • Know your role and how to navigate Flash Coach

    Explore FLASH Coach according to your role

  • Common topics for Coach and Coachee

    A list of articles that are relevant for both Coach and Coachee

  • How Coaches start a coaching session

    The first steps towards coaching an individual on a specific subject

  • How Coaches conduct one-on-one coaching and track progress

    Run effective in-person coaching sessions and stay on track with Coachees

  • How Coaches conduct a final review

    Determine if your Coachee aced the subject or if they require more work

  • How Coachees accept a coaching session

    Get invites from your Coach, accept coaching sessions, and plan them as a Coachee

  • How Coachees attend one-on-one sessions and use Checkpoints

    How to attend one-on-one sessions with your Coach, and use Checkpoints to track your progress

  • How Coachees attend the final review and end sessions

    For Coachees to refer to checkpoints set by your Coach, and the milestones set to improve your performance

  • User and subject management

    How to manage user, user roles, and coaching subjects

  • FAQ

    Commonly asked questions about Flash Coach–from access, session creation and attendance, to providing feedback

  • Error messages

    Manage error messages seen at logins and through the coaching process

  • What’s new

    Explore new features and highlights on Flash Coach

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