Spotted a glitch in your FLASH Coach? Here’s who you can get in touch with.
If you’re experiencing a bug while using FLASH Coach, you can email digital.support@tdcx.com. Please include specific details to ensure a smoother process in assisting you, such as:
- Your country
- Your Functional Unit and Sub-Functional Unit listed in FLASH Home
- A description of the issue you are experiencing
- If any users are affected, the relevant user accounts
- If there are any issues related to sessions, the Session ID number or URL
- Screenshots corresponding to the issues you’re facing
Alternatively, let us know about the issue directly within the platform by selecting Help Request Form and adding the details following the form’s question flow.